This event has passed.

National IHGMA Meeting 2025

April 26 - April 28
REGISTER NOW
Days
Hours
Minutes
Seconds

UPGRADE, UPSKILL, UNSTOPPABLE

The Indonesian Hotel General Manager National Meeting 2025, will be held on April 26th-28th, 2025 at The Sunan Hotel Solo.

Days
Hours
Minutes
Seconds

Agenda

  1. Sustainability as a Pillar of Responsible Hospitality
    a. Eco-friendly Practices: Focus on reducing carbon footprints, energy consumption, and waste management through innovative technologies.
    b. Green Certifications: Highlight the importance of acquiring and maintaining certifications like Green Key, EarthCheck, or Green Globe.
    c. Local Sourcing & Farm-to-Table Concepts: Emphasize partnerships with local farmers and food producers, supporting the local economy while reducing the environmental impact.
  2. Inclusivity in Guest Experiences
    a. Accessibility for All: Discuss the importance of making accommodations and services accessible to people with disabilities, considering physical space and services like tactile signage or assistance technologies.
    b. Cultural Inclusivity: Ensure diverse cultural experiences and food offerings are represented and celebrated in the hotel’s services, allowing guests to feel embraced regardless of their background.
    c. Gender & LGBTQ+ Inclusivity: Developing safe, welcoming environments for guests of all identities, implementing non-discriminatory policies, and ensuring staff training on inclusivity and diversity.
  3. Staff Wellbeing & Fair Employment Practices
    a. Equitable Employment: Highlight fair wages, benefits, and opportunities for career growth, especially in regions where workers may have historically been underpaid.
    b. Employee Mental Health: Introduce initiatives for mental health support, work-life balance, and a positive work environment to ensure staff feel valued and motivated.
    c. Training & Development: Focus on providing equal access to training and career advancement opportunities for all employees, regardless of gender, background, or other factors.
  4. Technology & Innovation in Responsible Hospitality
    a. Smart Energy Solutions: Leveraging technology to reduce energy use, such as smart thermostats and automated lighting systems.
    b. Sustainable Technologies: Explore the role of technology in supporting sustainability, such as sustainable materials in construction and eco-friendly cleaning solutions.
    c. Blockchain & Transparency: Discuss how blockchain can provide transparency for guests regarding sustainability practices, from sourcing to energy use.
  5. Community Engagement & Impact
    a. Local Partnerships & Support: Encouraging partnerships with local artisans, tour guides, and businesses to support the local economy and preserve cultural heritage.
    b. Volunteer Tourism: Offering guests opportunities to give back to the local community through volunteer programs or donations that support social and environmental causes.
    c. Promoting Indigenous Culture: Recognizing and incorporating local traditions, arts, and heritage into the guest experience, giving guests authentic experiences while respecting local communities.
  6. Responsible Marketing & Branding
    a. Transparent Communication: Emphasize how responsible and inclusive practices should be communicated effectively to guests to build trust and loyalty.
    b. Ethical Marketing: Avoid greenwashing or false claims about sustainability and inclusivity. Instead, promote genuine efforts and accomplishments in these areas.
    c.Guest Education: Providing guests with information about responsible practices, local cultures, and environmental impact to help them make informed decisions during their stay.
  7. Global Trends in Responsible & Inclusive Hospitality
    a. Post-Pandemic Shift: Reflecting on how the pandemic has impacted sustainability efforts and how the industry can bounce back with more responsible and inclusive practices.
    b. Growing Demands from Travelers: Understanding how modern travellers are increasingly seeking responsible, inclusive, and ethical experiences.
    c. Global Regulations & Standards: Keeping up-to-date with new regulations that influence responsible hospitality, from waste management laws to labour standards.

These subtopics aim to bring together a vision of responsible and inclusive hospitality that encompasses environmental, social, and cultural dimensions. The integration of these values into every aspect of hospitality will be key to shaping a future that respects both people and the planet.

Time
Description
8:30 - 9:00
Open for registration
9:00 - 9:15
Preview partners/sponsor sessions 1
9:25 - 9:30
Opening by MC
9:30 - 9:35
Welcome Dance
9:35 - 9:40
Singing Indonesia Raya
9:40 - 9:43
Singing Mars IHGMA
9:43 - 9:46
Singing Hymne IHGMA
9:46 - 9:50
Praying
9:50 - 9:55
Welcome Speech from Ketua Panitia RAKERDA V IHGMA DPD Bali 2025
9:55 - 10:05
Opening Speech from Ketua IHGMA DPD Bali Periode 2023 - 2026
10:05 - 10:20
Innagurations new member & Strategic Bussines Partner
10:20 - 10:35
Opening speech from Ketua DPP IHGMA 2024-2029
10:35 - 10:45
Remarkable Speech Kadisparda Bali
10:45 - 10:55
Opening Ceremony RAKERDA V IHGMA DPD BALI 2025
10:55 - 11:15
Coffee Break
11:15 - 11:30
SBP Talk with moderator
11:30 - 12:15
Leader’s Talk, moderated by Pak Wayan Muka
12:15 - 13:45
Lunch
13:45 - 13:55
Preview partners/sponsor sessions 2
13:55 - 14:25
Plennary & Committe Sessions
14:25 - 14:55
Presentation of the work program IHGMA DPD BALI 2025
14:55 - 15:00
Closing & Documentations
15:00 - 16:00
Special Performance by GM Band
No content found

Speakers

TO BE ANNOUNCE

Speaker 1 is a visionary leader at Heineken, where he promotes a culture of innovation and collaboration as a Sales Director in The Netherlands.

Speaker 1 Designation

Speaker 2 is a visionary leader at Heineken, where he promotes a culture of innovation and collaboration as a Sales Director in The Netherlands.

Speaker 2 Designation

Organizing Committee

  • IHGMA - Indonesian Hotel General Manager Association

Supporting Partners

Register Now