GM Lab

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About General Manager Lab

Empowering Future Hospitality Leaders

The General Manager Lab is an exclusive learning and development initiative by the Indonesian Hotel General Manager Association (IHGMA) Bali Chapter. Designed to elevate the capabilities of hospitality professionals, this program serves as a platform for continuous education, leadership enhancement, and industry networking.

What is General Manager Lab?

The General Manager Lab is a structured learning program tailored for hotel professionals aspiring to strengthen their leadership skills and operational expertise. Through a blend of workshops, mentorship, case studies, and hands-on training, participants gain valuable insights into modern hotel management practices.

Program Structure

GM Lab Gen-2 (2025)

The GM LAB GEN-2 (2025) runs from May 2nd to May 31st, offering masterclasses every Friday and Saturday from 8:30 AM to 5:30 PM.

The topics covered include:

1. Leadership & Management

Develop strategic thinking, decision-making, and leadership skills essential for running successful hospitality businesses.

May 02, 2025

2. Human Capital Management

Learn how to manage and empower teams, improve employee engagement, and foster a strong organizational culture.

May 03, 2025

3. Hospitality Risk Management

Understand risk assessment, crisis management, and operational safety to minimize potential disruptions in the hospitality industry.

May 09, 2025

4. Food & Beverage Management

Gain insights into restaurant and bar operations, cost control, menu engineering, and service excellence.

May 10, 2025

5. Sustainability Management

Explore eco-friendly hospitality practices, energy efficiency, and sustainable business strategies to enhance corporate responsibility.

May 16, 2025

6. Financial Management

Master budgeting, financial planning, and cost control techniques to maximize profitability and efficiency.

May 17, 2025

7. Room Management

Optimize room operations, housekeeping efficiency, and guest satisfaction for a seamless hotel experience.

May 23, 2025

8. Sales & Marketing

Learn modern marketing strategies, digital branding, and customer relationship management to drive bookings and revenue.

May 24, 2025

9. Revenue Management

Understand pricing strategies, demand forecasting, and yield management to boost hotel revenue.

May 30, 2025

10. Final Exam & Certification

Complete the program with a final assessment and receive an official certification recognizing your expertise.

May 31, 2025

Participants Qualification

  • Hospitality Top Leader, includes: General Manager, Hotel Manager, Resort Manager, Villa Manager, Operation Manager, and at same level.

  • Head of Department of accommodation business who want to learn or increase cross-department knowledge in Hospitality Best Practice.

  • Educational Practitioners, both Lecturers and Instructors of Universities or Tourism Training Institutions who want to increase their knowledge of Hospitality Best Practice.

Investment & Benefits

💰 Public Fee: IDR 10,000,000
💰 Early Bird Fee: IDR 8,500,000
🎯 IHGMA Bali Member Discount: 50% (Chairman approval required)

Join GM LAB and take your hospitality career to the next level with world-class learning and networking opportunities.

Let's Join

GM Lab Gen-2 (2025)

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